VOLUNTEER - Sara Evans Concert

Volunteers for MSU Riley Center- General Information

Age 18+

Physical Requirements: None- For most events we can find an opportunity for anyone who wishes to volunteer regardless of any physical limitations.  The physical demand can be as varied as a seated greeter to someone who can be a runner between floors.

Must be pleasant in demeanor, patient and willing to work with others. Must also be willing to accept the duty as assigned OR communicate directly with the Box office Manager to find an acceptable assignment.  

Required attire: We ask that volunteers wear black pants, a white shirt, and comfortable flat shoes. Pants and shirt should both be plain and not tight fitting.  We provide vests, which fit loosely and are comfortable.  Ladies are asked not to wear skirts, dresses, or heels, although any attire due to religious reasons is acceptable.  Any skirts or dresses must be modest in length.

Assigned Tasks:  A volunteer at the Riley center may be asked to do one or more of the following during a particular event, depending on the volunteer’s preferences, abilities, and experience.  

1. Greet guests
2. Direct guests to box office, theater floors, or restrooms.
3. *Direct general traffic flow.
4. *Distribute masks
5. *Provide hand sanitizer
6. Greet and answer general questions about show start time or where to go for other information.
7. Distribute pamphlets or programs.
8. Assist the box office with “Will Call” or run a “will call” table. 
9. Operate an elevator and direct guests to their floor as assigned on guests’ tickets.
10. Scan guest tickets and direct guest to Box office Manager for ticket problems.
11.  Usher guests to their seats in the theater.
12.  *Monitor guest compliance with Covid 19 precautions and assist or report as needed.
13.  Monitor guest compliance with cell phone policies in the theater.
14.  Operate or assist in the operation of a lift for ADA guests.
15.  Assist or guide guests to exits at the conclusion of the performance.
16.  ** Assist or shadow the Box office Manager and act as a “runner” as needed.
17. ** Assist with Merchandise sales.
18.  Other tasks as needs arise.

Any task assigned will be taught or guided by an experienced volunteer.

*  Only during Covid precautionary guided performances.

** Is usually an experienced volunteer.

The following areas of knowledge are helpful but not required: First Aid, CPR, OSHA safety standards, bilingual, sign language. Please inform the Box Office Manager if you have any of these skills.

Duration of each opportunity: These will generally be 4-5 hours for each performance.  We do have an event scheduled for Aug. 22 which will require about 6 hours of volunteer time.  A volunteer MAY work that whole time or just part.  Most volunteers will be expected to stand for most, if not all, of the time worked.  

Scheduled dates for opportunities :

      August 22, 2020  - Sara Evans concert – call time  4:00 p.m.

Times are subject to change.  Also, one caveat;  Many volunteers show up expecting that they will be sitting in the theater during the performances, enjoying the show.  That may not be the case at all.  Some volunteers may never even go in the theater.  We place people where needed at the meeting before performance.